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Posted: 05/31/08 11:04 AM
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So I have a 2006 800ss that has maybe 3000 miles on it. Perfect shape, looks like new. Always taken care of, parked in a closed garage in SoCal with a full tank of gas. Bike starts to run badly, like a fuel starvation problem. Lo and behold the gas tank is merrily rusting away from the inside clogging the fuel filter, resulting in the fuel starvation problem. Take the bike to the shop, Ducati will cover the gas tank under warranty, right? Wrong. Ducati has refused my warranty coverage claiming the damage is due to "environmental conditions". The gas tank is covered under the emissions warranty (that every bike in the USA has) which is in addition to the standard bike warranty. This warranty is for 5 years from the purchase of the bike or 18,641 miles, whichever comes first. It's all in the owner's manual. Within that it also states limitations to this warranty. "Environmental conditions" are not mentioned. This is so bogus and I am furious. I have older bikes (and an older Ducati) sitting in the garage right next to the 800ss, they are all treated the same and have no rust in the tank issues. I feel that basically Ducati NA is treating the warranty that it provides in a cavalier manner, not in the intention of the contract. Buyer beware. Your Ducati warranty may be worthless.
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Posted: 06/05/08 10:58 AM
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Happy ending! I got a call from Ducati NA and they have changed their mind! They will warranty the tank and have it repaired. I am completely happy with that!
Faith restored!
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Posted: 06/25/08 06:48 PM
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You whined on every forum you could find, hopefully we'll see something called "contributions" coming from you someday.....
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